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Privacy Policy

Privacy Policy

Last updated: October 2025

Welcome to JG’s Building Solutions (“we”, “us”, or “our”).
We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, store, and safeguard your information when you visit our website https://jgsbuilding.solutions or engage our property renovation and maintenance services.

1. Who We Are

JG’s Building Solutions provides property renovation, maintenance, and related services in the UK.

Contact details:
Email: info@jgsbuilding.solutions
Website: https://jgsbuilding.solutions
Data Controller: JG’s Building Solutions

If you have questions about this policy or your personal data, please contact us using the details above.

2. Information We Collect

We may collect and process the following types of personal information:

  • Contact details: Name, email address, phone number, postal address.

  • Project details: Information about your property, renovation plans, or maintenance needs.

  • Payment information: For invoicing and financial transactions.

  • Communications: Emails, messages, and records of correspondence.

  • Website usage data: IP address, browser type, pages visited, and cookie data.

3. How We Use Your Information

We use your personal information to:

  • Provide and manage our renovation and maintenance services.

  • Communicate with you about quotes, bookings, and ongoing projects.

  • Send invoices, receipts, and payment confirmations.

  • Improve our services and website performance.

  • Comply with legal and tax obligations.

  • Send occasional updates or offers (only if you’ve consented).

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

  • Contract: To provide the services you’ve requested.

  • Legal obligation: To meet our legal, accounting, or tax responsibilities.

  • Legitimate interest: To operate and improve our business.

  • Consent: When you opt in to receive marketing or updates.

You can withdraw consent at any time by emailing info@jgsbuilding.solutions.

5. Sharing Your Information

We do not sell your personal data.
We may share data only with trusted third parties who help us operate our business, such as:

  • Contractors or suppliers involved in your project.

  • IT or website hosting providers.

  • Payment processors or accounting software.

  • Legal or professional advisers.

  • Government authorities, if required by law.

All partners are required to keep your data secure and only use it for legitimate purposes.

6. Data Retention

We keep your information only as long as necessary:

  • For projects and contracts — up to 6 years after completion (for legal and tax reasons).

  • For marketing — until you unsubscribe or withdraw consent.

  • For website analytics — data is anonymised and retained for statistical purposes only.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
Only authorised staff and contractors can access your information, and they are bound by confidentiality.

8. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion (“right to be forgotten”).

  • Object to or restrict processing.

  • Withdraw consent at any time.

  • Request data portability.

To exercise these rights, contact us at info@jgsbuilding.solutions.
If you are unhappy with our response, you have the right to complain to the Information Commissioner’s Office (ICO) at https://ico.org.uk/.

9. Cookies and Website Analytics

Our website may use cookies and analytics tools to improve your browsing experience.

What are cookies?

Cookies are small files stored on your device to help websites function properly and remember preferences.

How we use them:

  • To make our website work efficiently.

  • To understand how visitors use our site (e.g. through Google Analytics).

  • To improve our services and site performance.

You can control or delete cookies through your browser settings at any time.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
The latest version will always be posted on our website, with the updated date shown at the top.

11. Contact Us

For privacy-related questions or requests:
JG’s Building Solutions
📧 info@jgsbuilding.solutions
🌐 https://jgsbuilding.solutions

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